From crisis to solution

TELOGS maximizes process reliability in record time at a parcel sender's site in southern Germany.

From crisis to solution: TELOGS maximizes process reliability in record time at a parcel sender's site in southern Germany

The increasing volume of parcels is reaching new peaks every year, and the pandemic has further reinforced this trend. This is illustrated by the Parcel transport data provided to Statista from a major parcel shipper. Almost 1.7 billion parcels were transported in 2022, which underlines the importance of efficient and secure shipping processes.

A decisive step in this process is loading the parcels into the truck containers using telescopic belt conveyors and transferring them to the parcel centers. Here, the parcels are unloaded from the containers by a variety of employees using parcel unloading stations and delivered to the sorting systems. This step is one of the most labor-intensive and requires special attention.
The parcel sender underlines the importance of careful maintenance and testing of package unloading stations, which usually consist of a telescopic belt conveyor with an attached unloading device. Through regular maintenance and inspection, potential risks for employees and machines can be avoided, while at the same time ensuring process safety. In order to provide support to operators of such plants, new regulations and information have been developed which must be observed. These include:

Regular inspections:
A systematic inspection of parcel unloading stations should be carried out at regular intervals in order to identify and repair wear or damage at an early stage.

Staff training:
All employees tasked with operating and maintaining parcel unloading stations should have the necessary expertise and procedures to ensure that the systems are working properly.

Safety measures:
Appropriate safety measures must be taken to prevent injuries to employees. This includes, for example, clearly marked emergency stop switches, safety devices and accident prevention training.

documentation:
Complete documentation of all maintenance and inspection measures should be kept in order to prove compliance with the regulations and, if necessary, to be able to understand them.

Challenges and solutions through TELOGS:
Due to an external audit announced at short notice by the parcel sender, a maximum time window of 3 months was required. The local service providers at the logistics center were unable to meet the high requirements during the initial audit. TELOGS, a well-known intralogistics service provider with expertise in the area of recurring inspections and risk assessments, was then commissioned. The checks were carried out by TELOGS on package-free days so as not to affect packet throughput. This resulted in a further limitation of the short time window. TELOGS employees are familiar with such time management because, among other things, they specialize in carrying out RETROFIT projects in intralogistics without warehouse downtime.

The scope of the audit is illustrated by the following data:
During the periodic audit with risk assessment, 297 were installed, among other things emergency stop button individually tested and documented. Workshops with the parcel shipper implemented a new verification process. All measures had to be carried out in the very short period between October 2022 and January 2023.

Flexibility and expertise from TELOGS:
Such challenging projects show the flexibility of TELOGS and the difference in performance. A proven team of specialists with proven expertise and high quality standards guaranteed the best possible result in solving the problem. TELOGS is one of the few companies on the market to offer the necessary flexibility and expertise for such testing measures and also carries them out in a vendor-neutral manner.

Conclusion:
The safety check of parcel unloading stations for the parcel sender was a complex project that was successfully completed by TELOGS. By complying with the relevant regulations and carrying out a comprehensive audit with risk assessment, potential risks for employees and operations could be avoided. TELOGS demonstrated its flexibility and expertise by carrying out the tests on package-free days and ensuring smooth modernization without affecting warehouse performance.