The logistics service provider extended the contract for outsourcing maintenance at the Koblenz distribution center by three years as of December 1, 2014. TELOGS is responsible for the complete maintenance of the warehouse and conveyor technology there as part of the Complete Maintenance Service (CMS). The new contract continues the cooperation that has existed since 2008. The advantages for BLG are trouble-free plant operation, calculable costs and reduced operating expenses. Around 75 trucks full of chocolate cookies, snack bars and prince rolls are dispatched daily from Griesson – de Beukelaer’s logistics center in Koblenz. There, BLG stores, packs and ships the goods of the brand-name pastry manufacturer for customers from all over Europe. The articles are stocked on more than 40,000 pallets and retrieved and prepared for shipping with the help of eight storage and retrieval machines (SRM) and a connected automatic conveyor system. In order to avoid delays due to a malfunction of the plant technology, BLG handed over maintenance of the almost 13,000m2 distribution center to TELOGS back in 2008. “By outsourcing maintenance, we are benefiting from a significant reduction in malfunctions in the plant. As a result, availability is now almost 100 percent,” sums up Torsten Dienst, Manager Operation Technology at BLG. Based on the convincing results, TELOGS will continue to provide the Complete Maintenance Service (CMS) in Koblenz for the next three years. For this purpose, three employees of the service provider are continuously on site and operate their own workshop at the plant. Core tasks are the regular maintenance and inspection of the entire storage and conveyor technology. In addition to the regular work, TELOGS also supports its customer in the maintenance of building services. Based on an optimized spare parts portfolio, the most important plant components are permanently stocked and are immediately available when needed. In addition, TELOGS is responsible for the annual height rescue exercise, including the testing of personal protective equipment against falls from a height (PPEgA). The company documents all work in a maintenance database developed in-house. BLG can view the data in the web-based maintenance software at any time and thus obtain an overview of the condition of the plant as well as upcoming maintenance and inspections.